My ideal client
My passions are social justice, especially people with experience of homelessness, the justice system, and asylum. That's not to say I don't enjoy working across the whole of the third sector, it's just where I really fire up - I love to work with clients who are passionate about their cause and are looking for a partner to create change with.
I love a sticky digital challenge* too. I get excited by trying to improve systems and create better working practices for busy teams. Grab my interest with a sticky problem and you've got me until it's solved!
*A sticky digital challenge is a problem that you may feel is impossible to solve. When you are IN a situation it can be very difficult to see your way out. That’s where my expertise, experience, and ability to look at problems from new perspectives can really make a difference.
My ideal project(s)
There are two types of projects that really get my creative juices flowing...
improving how you and your team work together, and designing prototypes to help you explore BIG problems and start to make things better.
Internal systems and processes - I think differently to most people, I can often see a route through complexity that makes things simpler and better for teams. I really enjoy working with teams to help them reduce their ‘busy work’ - reducing repetitive and often unnecessary admin to help staff and volunteers focus on the work they signed up for. I have worked with many organisations to help them streamline their processes and make the tools that they use work better for them.
I’ve worked with:
- The marketing team at Demelza to improve the way they used Trello to manage and discuss their workloads
- Countless community organisations to build databases that help to track their impact
- Sound Delivery Media to set up a project management system in Monday.com to help them understand the capacity across their team
- MeWe360 to explore their use of tools and where they can streamline their activities
+ More
Prototypes and discovery support - Discovery is the most important part of any digital project. It’s where you explore your problem and test your ideas. It doesn’t have to (and shouldn’t) be expensive.
I’ve helped to create prototype tools to
- Support community groups to more effectively tell their stories
- Explore skills needed and track progress
- Signpost professionals to relevant support materials and apps
+ More